Frequently Asked Questions
Everything you need to know about shopping at Pawgy Pets.
How do I determine the right size for my pet?
We provide a detailed size chart on every product page. We recommend measuring your pet's neck, chest, and length, then adding two fingers of width for a comfortable fit.
What is your return policy for pet apparel?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the items are free of pet hair and odors to qualify for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit sooner.
Are your pet clothes machine washable?
Most of our items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the shape and quality of the fabrics.
Do you offer international shipping?
Yes, Pawgy Pets ships to over 50 countries worldwide. International shipping times and rates vary based on the destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.